Difference between revisions of "Technical Support"
BRFennPocock (talk | contribs) (Created page with "= Getting Help = == Don't Post Here! == This Wiki-Wiki is ''not'' for posting problems. Please use these guides if they're helpful, but ''after'' trying these guides, cont...") |
BRFennPocock (talk | contribs) (→Real life emergencies about Tootsville) |
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Sorry, right now these are mostly expected. Once the game is made publicly available we'll have some troubleshooting guides up here. | Sorry, right now these are mostly expected. Once the game is made publicly available we'll have some troubleshooting guides up here. | ||
| + | |||
| + | == If All Else Fails … == | ||
| + | |||
| + | Write to <tt>support</tt><b>@</b><strong>Tootsville.</strong>org | ||
| + | |||
| + | == Only if this is an ACTUAL REAL LIFE emergency == | ||
| + | |||
| + | === Really Real Emergencies === | ||
| + | |||
| + | If it's a ''serious'' emergency, and you need help from police, fire, or ambulance services, call: | ||
| + | * <tt>[tel:911 911]</tt> in the US, US territories, or Canada | ||
| + | * <tt>[tel:999 999]</tt> in the UK | ||
| + | * <tt>[tel:000 000]</tt> in Australia | ||
| + | * <tt>[tel:066 066]</tt> in Mexico | ||
| + | * <tt>[tel:112 112]</tt> in most of EU member states and other countries | ||
| + | * or [https://en.wikipedia.org/wiki/List_of_emergency_telephone_numbers find your country's emergency number]. | ||
| + | |||
| + | If you are thinking of harming yourself, [https://en.wikipedia.org/wiki/List_of_suicide_crisis_lines help is available]. | ||
| + | |||
| + | === Real life emergencies about Tootsville === | ||
| + | |||
| + | Again, ''support''@tootsville.''org is our primary e-mail address. | ||
| + | |||
| + | From the USA or Canada only: a phone number will be getting put online again sooner or later, but is not available right now. | ||
| + | |||
| + | This is not an 888 area code, toll-free number, and it's likely that you'll reach voice mail during business hours, but if this is a REAL LIFE emergency someone will get back to you very shortly. | ||
| + | |||
| + | You could call this number from overseas, but you'll have to pay overseas calling rates. You should probably use e-mail instead. | ||
Latest revision as of 18:18, 20 February 2018
Contents
Getting Help[edit]
Don't Post Here![edit]
This Wiki-Wiki is not for posting problems. Please use these guides if they're helpful, but after trying these guides, contact an operator for further assistance.
System Requirements[edit]
- Check your computer/device for the Minimum Requirements.
Google Accounts Support[edit]
- Trouble with your Google account? Visit http://MyAccount.Google.com/ — we can not help you with that. (This includes if you forgot your Google account password.)
Crashes? Bugs? Problems?[edit]
Sorry, right now these are mostly expected. Once the game is made publicly available we'll have some troubleshooting guides up here.
If All Else Fails …[edit]
Write to support@Tootsville.org
Only if this is an ACTUAL REAL LIFE emergency[edit]
Really Real Emergencies[edit]
If it's a serious emergency, and you need help from police, fire, or ambulance services, call:
- 911 in the US, US territories, or Canada
- 999 in the UK
- 000 in Australia
- 066 in Mexico
- 112 in most of EU member states and other countries
- or find your country's emergency number.
If you are thinking of harming yourself, help is available.
Real life emergencies about Tootsville[edit]
Again, support@tootsville.org is our primary e-mail address.
From the USA or Canada only: a phone number will be getting put online again sooner or later, but is not available right now.
This is not an 888 area code, toll-free number, and it's likely that you'll reach voice mail during business hours, but if this is a REAL LIFE emergency someone will get back to you very shortly.
You could call this number from overseas, but you'll have to pay overseas calling rates. You should probably use e-mail instead.