Technical Support - Revision history

BRFennPocock: /* Real life emergencies about Tootsville */

2018-02-21T01:18:50Z

‎Real life emergencies about Tootsville

BRFennPocock: /* If All Else Fails … */

2018-02-21T01:17:39Z

‎If All Else Fails …

BRFennPocock: /* Really Real Emergencies */

2017-06-16T17:45:13Z

‎Really Real Emergencies

BRFennPocock: /* Real life emergencies about Tootsville */

2017-06-16T17:42:06Z

‎Real life emergencies about Tootsville

BRFennPocock: /* Only if this is an ACTUAL REAL LIFE emergency */

2017-06-16T17:40:45Z

‎Only if this is an ACTUAL REAL LIFE emergency

BRFennPocock at 17:31, 18 October 2016

2016-10-18T17:31:00Z

BRFennPocock: Created page with "= Getting Help = == Don't Post Here! == This Wiki-Wiki is ''not'' for posting problems. Please use these guides if they're helpful, but ''after'' trying these guides, cont..."

2016-07-20T20:17:14Z

Created page with "= Getting Help = == Don't Post Here! == This Wiki-Wiki is ''not'' for posting problems. Please use these guides if they're helpful, but ''after'' trying these guides, cont..."

New page

= Getting Help =

== Don't Post Here! ==

This Wiki-Wiki is ''not'' for posting problems. Please use these guides if they're helpful, but ''after'' trying these guides, [[contact an operator]] for further assistance.

== System Requirements ==

* Check your computer/device for the [[Minimum Requirements]].

== Google Accounts Support ==

* Trouble with your Google account? Visit http://MyAccount.Google.com/ — we ''can not'' help you with that. (This ''includes'' if you forgot your Google account password.)

== Crashes? Bugs? Problems? ==

Sorry, right now these are mostly expected. Once the game is made publicly available we'll have some troubleshooting guides up here.

@@ Line 37: / Line 37: @@
 === Real life emergencies about Tootsville ===
-Again, ''support''@tootsville.''adventuring''.click is our primary e-mail address.
+Again, ''support''@tootsville.''org is our primary e-mail address.
-From the USA or Canada only: Dial <tt>[tel:9543244739 +1 (954) 324-4739]</tt>
+From the USA or Canada only: a phone number will be getting put online again sooner or later, but is not available right now.
 This is not an 888 area code, toll-free number, and it's likely that you'll reach voice mail during business hours, but if this is a REAL LIFE emergency someone will get back to you very shortly.
 You could call this number from overseas, but you'll have to pay overseas calling rates. You should probably use e-mail instead.

@@ Line 19: / Line 19: @@
 == If All Else Fails … ==
-Write to <tt>support</tt><b>@</b><strong>Tootsville.</strong>Adventuring.<strong>Click</strong>
+Write to <tt>support</tt><b>@</b><strong>Tootsville.</strong>org
 == Only if this is an ACTUAL REAL LIFE emergency ==

@@ Line 30: / Line 30: @@
 * <tt>[tel:000 000]</tt> in Australia
 * <tt>[tel:066 066]</tt> in Mexico
-* <tt>[tel:112 112]</tt> in many countries
+* <tt>[tel:112 112]</tt> in most of EU member states and other countries
 * or [https://en.wikipedia.org/wiki/List_of_emergency_telephone_numbers find your country's emergency number].

@@ Line 39: / Line 39: @@
 Again, ''support''@tootsville.''adventuring''.click is our primary e-mail address.
-From the USA or Canada only: Dial +1 754 888 2560
+From the USA or Canada only: Dial <tt>[tel:9543244739 +1 (954) 324-4739]</tt>
 This is not an 888 area code, toll-free number, and it's likely that you'll reach voice mail during business hours, but if this is a REAL LIFE emergency someone will get back to you very shortly.
 You could call this number from overseas, but you'll have to pay overseas calling rates. You should probably use e-mail instead.

@@ Line 22: / Line 22: @@
 == Only if this is an ACTUAL REAL LIFE emergency ==
 From the USA or Canada only: Dial +1 754 888 2560
 This is not an 888 area code, toll-free number, and it's likely that you'll reach voice mail during business hours, but if this is a REAL LIFE emergency someone will get back to you very shortly.

← Older revision		Revision as of 17:31, 18 October 2016
Line 16:		Line 16:

	Sorry, right now these are mostly expected. Once the game is made publicly available we'll have some troubleshooting guides up here.		Sorry, right now these are mostly expected. Once the game is made publicly available we'll have some troubleshooting guides up here.
		+
		+	== If All Else Fails … ==
		+
		+	Write to <tt>support</tt><b>@</b><strong>Tootsville.</strong>Adventuring.<strong>Click</strong>
		+
		+	== Only if this is an ACTUAL REAL LIFE emergency ==
		+
		+	From the USA or Canada only: Dial +1 754 888 2560
		+
		+	This is not an 888 area code, toll-free number, and it's likely that you'll reach voice mail during business hours, but if this is a REAL LIFE emergency someone will get back to you very shortly.