E-Mail Policy - Revision history

BRFennPocock: /* Verifying legitimate mail */

2020-05-13T17:59:13Z

‎Verifying legitimate mail

BRFennPocock: /* Verifying legitimate mail */

2017-04-28T17:42:17Z

‎Verifying legitimate mail

BRFennPocock: /* E-Mail we do not send */

2017-04-28T17:26:57Z

‎E-Mail we do not send

BRFennPocock: Created page with "== When we might send e-mail == * If you request an e-mail message. For example, you can forward SMS from your in-game mobile phone. * If you are a Parent..."

2016-07-28T20:37:13Z

Created page with "== When we might send e-mail == * If you request an e-mail message. For example, you can forward SMS from your in-game mobile phone. * If you are a Parent..."

New page

== When we might send e-mail ==

* If you request an e-mail message. For example, you can forward [[SMS]] from your in-game [[mobile phone]].
* If you are a [[Parents|Parent]], your child can request permission to sign on by sending you an e-mail, if you have configured this option.
* If you subscribe to a [[Mailing-Lists|mailing-list]] that we manage.
* If you sign up for a Wiki-Wiki account, and you request notifications with the [[Special:Watchlist]] or other features.
* If you contact us, and we reply.
* If a character on your account requests assistance from us.
* If a character on your account needs to be “warned” of unacceptable behavior, or is removed from the game.

The one, possibly unexpected, source is;

* If, through analyzing our data, we see that you seem to be having technical difficulties, we may contact you to offer assistance. We might ask for some non-personally-identifiable technical details, as well, to help us troubleshoot the problem.

== E-Mail we do ''not'' send ==

* We will ''never'' ask for information about your [[Google Account]] or other accounts.

== Verifying legitimate mail ==

* We will use your real name (obtained from your Google Account) and possibly your character name(s) in addressing you. For example, the header (envelope) of an e-mail might say, <pre>To: "John Doe" <john.doe@example.com></pre>
* We will only send e-mail from <tt>@tootsville.adventuring.click</tt> or <tt>@fabulous.adventuring.click</tt> accounts (in the <tt>From</tt> field).
* We will never ask for any password or financial information

=== More technical checks ===

* System-generated messages will also have a (usually) hidden <tt>Message-ID</tt> code ending in <tt>adventuring.click</tt>.
* We will begin [[Signing E-Mail]] in the near future. This will help to prove that we sent the message.

@@ Line 22: / Line 22: @@
 * We will use your real name (obtained from your Google Account) and possibly your character name(s) in addressing you. For example, the header (envelope) of an e-mail might say, <pre>To: "John Doe" <john.doe@example.com></pre>
 * We will only contact you using appropriate Tootsville e-mail accounts. The following domains are associated with Tootsville support e-mails:
-** <tt>@tootsville.adventuring.click</tt>
+** <tt>@tootsville.net</tt>
 ** <tt>@tootsville.org</tt>
 * We will never ask for any password or financial information
 Note:
-* <tt>@players.tootsville.org</tt> addresses are from other players of the game, and not (necessarily) members of the Violet Volts team.
+* <tt>@players.tootsville.org</tt> addresses are from other players of the game, and not (necessarily) members of the CIWTA team.
-* <tt>@tootsbook.com</tt> addresses may belong to writers of blogs about Tootsville, and not (necessarily) members of the Violet Volts team.
+* <tt>@tootsbook.com</tt> addresses may belong to writers of blogs about Tootsville, and not (necessarily) members of the CIWTA team.
 === More technical checks ===
-* System-generated messages will also have a (usually) hidden <tt>Message-ID</tt> code ending in <tt>adventuring.click</tt>.
+* System-generated messages will also have a (usually) hidden <tt>Message-ID</tt> code ending in <tt>tootsville.org</tt> or <tt>tootsville.net</tt>.
-* We will begin [[Signing E-Mail]] in the near future. This will help to prove that we sent the message.
+* We will begin [[Signing E-Mail]] in the future. This will help to prove that we sent the message.

← Older revision		Revision as of 17:26, 28 April 2017
Line 16:		Line 16:

	* We will ''never'' ask for information about your [[Google Account]] or other accounts.		* We will ''never'' ask for information about your [[Google Account]] or other accounts.
		+	* Emphatically, that means we will never ask for passwords, credentials, or other secret information.

	== Verifying legitimate mail ==		== Verifying legitimate mail ==